1. Information We Collect:

We collect various types of information to provide and improve our services, as well as to enhance your user experience.

Personal Information:

We may collect personal information that you voluntarily provide to us when you:

• Create an account on Payocardz.
• Purchase prepaid cards or vouchers.
• Contact customer service or interact with our support team.
• Subscribe to our newsletter or participate in promotions.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (such as credit card or UPI details)

Non-Personal Information:

We also collect non-personal information when you interact with our website, such as:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Browsing behavior (pages visited, time spent on site)
• Referral source (how you arrived at our site)

This data helps us understand how visitors use our website and allows us to improve user experience.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• Order Processing: To process transactions and deliver prepaid cards or vouchers to you.
• Customer Service: To respond to your inquiries, resolve issues, and provide customer support.
• Personalization: To personalize your experience by displaying relevant content, offers, and products based on your preferences.
• Marketing & Promotions: With your consent, we may send you promotional emails, newsletters, or offers related to Payocardz. You can opt out of these communications at any time.
• Website Improvement: To analyze website performance, troubleshoot issues, and improve our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information:

We prioritize the security of your personal information and implement appropriate measures to safeguard it from unauthorized access, loss, or disclosure. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data, such as payment information, during transactions.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Secure Payments: We partner with trusted payment gateways to ensure your payment details are processed securely.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we strive to use commercially acceptable means to protect it.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery partners, and IT support) to facilitate transactions, deliver products, and enhance our services.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
• Marketing Partners: With your consent, we may share your information with third-party marketing partners for promotional purposes. You can opt out of such sharing at any time.

5. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to collect non-personal information about your interactions with our website. These technologies help us enhance your experience, analyze site performance, and deliver personalized content.

• Cookies: Cookies are small files that are stored on your device to track user behavior and preferences. You can manage or disable cookies through your browser settings, but doing so may limit some functionality on our website.
• Analytics Tools: We use tools such as Google Analytics to analyze how users interact with our website. These tools help us improve website performance and user experience.

6. Your Privacy Rights:

As a user, you have certain rights regarding the personal information we collect from you. These rights include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., where we are required to retain data for legal reasons).
• Opt-Out: You have the right to opt out of marketing communications. You can unsubscribe from emails by following the “unsubscribe” link in the email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links:

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for how they handle your information. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will indicate the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@payocardz.com
Phone: +91 9971292708, +91 8178047445
Address: Payomatix, 2nd floor ,Swarn Plaza, Swarn Nagri, Greater Noida, Uttar Pradesh, 201310

Effective Date: 23rd October 2024

This Privacy Policy is effective as of the date listed above and applies to all visitors and users of the Payocardz platform.